
Our Patient's Stories
The PPL Promise
Our mission is to meet and surpass the needs and expectations of the communities and patients we serve by offering the finest quality of laboratory services available.
Our Values
• We are dedicated to the compassionate care of all patients, at all times.
• We are never complacent. We always strive to improve patient care.
• We take personal responsibility and ownership in the care of every patient.
• No one is ever just a number. We always remember that every test represents a person.
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We provide the highest quality of service while respecting the dignity of each individual patient.
Here is what our Patient’s are saying about their experience with PPL!
“Everyone is very nice, polite, prompt, kind, and professional.”
-Bonnie D.
“I was treated in a professional manner. Thank you!”
-Walt S.
“That wasn’t so bad! You can take my blood anytime!”
-Pat M.
“Always excellent! Professional conduct! I have been coming to you many years!”
-Paula V.
“I don’t like having blood drawn but I was very comfortable and it didn’t hurt!”
-Doug M.
“It took only 10 minutes and your people were very friendly and efficient. They are fast and good at what they do—a very pleasant experience overall!”
-Jerry S.
“They are quick, courteous, and professional!”
-Laverne V.
“Employees were very nice and didn’t cause any discomfort.”
-Linda B.
“The service was excellent, the staff friendly, courteous, and efficient. They seemed team oriented and willing to work together to please my needs.”
-Donna K.
“PPL has always been easy to work with and friendly, but definitely the most professional lab that I have had the pleasure to work with. The staff at PPL is always willing to help in any situation that we have had, whether I needed a test STAT, knowing what test and tubes to draw or an extra pick-up.”
